By booking the guesthouse, the guest confirms that they have read and unconditionally accepted this policy.
1. Details of the service provider
Name: Farkas Tibor (sole proprietor)
Registered seat: 1183 Budapest, Vág utca 17.
Location of the accommodation: 3388 Poroszló, Sírkert út 8.
Tax ID: 91751502-1-43
NTAK registration number: MA26122464
Email: info@zoldablakoshaz.hu
Phone: +36 20 263 8112
2. Check-in and check-out
Standard times
- Check-in: from 4:00 PM, by 8:00 PM at the latest
- Check-out: by 10:00 AM at the latest
Different times
Requests for earlier check-in or later check-out must be arranged in advance. This is possible depending on availability and capacity, sometimes for a surcharge. We provide information on the exact check-in and check-out conditions when confirming the booking.
No-show
If the guest has not arrived by 8:00 PM and has not given advance notice, the service provider is entitled to consider the booking void. No refund is due for a booking lost this way.
Minimum booking period
The guesthouse can be booked for a minimum of 3 consecutive nights in high season (May 1 – September 30), and a minimum of 2 consecutive nights off-season.
3. The guesthouse's capacity
- Main building: 3 bedrooms, each with its own bathroom, for a maximum of 10 guests
- Reed-roofed house (Zsibongó): common area, with an additional 2 spaces (extra bed, surcharge of 8.000 Ft (~€20)/person/night per extra bed – see Prices)
- Total: a maximum of 12 guests can be accommodated
The stated maximum number of guests may not be exceeded. If this rule is violated, the service provider is entitled to terminate the stay with immediate effect, without any refund.
Children under 3 years old stay free and do not count toward the maximum number of guests above.
4. Payment terms
Deposit
To finalize the booking, a deposit of 50% of the accommodation fee must be paid within 2 days of the booking confirmation. If the deposit is not paid, the service provider may cancel the booking.
Remaining amount
The remaining part of the accommodation fee must be paid at the latest on the day of arrival, at check-in.
Accepted payment methods
- Bank transfer
- SZÉP card (MBH, OTP, K&H) – not available yet, coming soon...
- Cash (Hungarian forint)
Tourist tax
Under applicable law, a tourist tax must be paid. Its amount follows the local municipal decree currently in force (currently 500 Ft (~€1.25)/person/night, for guests over 18). The tourist tax is not included in the accommodation fee; it must be paid together with the booking, by bank transfer.
5. Cancellation and modification terms
| Time of cancellation | Consequence |
|---|---|
| 14 or more days before arrival | The deposit – except for the modification/cancellation fee – is refunded in full |
| Within 14 days of arrival | The deposit is kept as a cancellation fee by the service provider (usable within 1 year) |
| No-show | The deposit is lost; the full accommodation fee is due |
The guest bears any bank transfer fees and other financial transaction costs.
Modifications
Modifying a booking legally counts as cancelling the original booking, so the cancellation terms set out in the table above (the consequences depending on the time of cancellation) also apply to modifications. The first modification is free (except for non-cancellable bookings). Every further modification carries a 5.000 Ft (~€12.5) handling fee. Once the handling fee has been transferred, the booking can be moved to any date still available that year, arranged by phone or email. If moving to a period with a different price category, the difference must be settled.
6. House rules and conduct
Quiet hours
- Quiet must be kept between 10:00 PM and 8:00 AM
- Guests must not disturb the neighbours or the surrounding area
Smoking
Smoking is prohibited inside the buildings. Smoking is only allowed in the designated outdoor areas.
Pets
Only well-behaved dogs may be brought to our guesthouse, for a fee of 5.000 Ft (~€12.5)/night; we are not able to accommodate cats or other pets. Detailed rules on pets are set out in the House Rules. The pet's owner is always responsible for any damage caused.
Age
The guesthouse must be booked in the name of at least one person who has turned 18, who is responsible for the members of the group both during booking and during the stay.
Alcohol and entertainment
Alcohol consumption by persons under 18 is prohibited. The responsible adult must ensure this is observed.
Damage
Guests are responsible for any damage they cause. The service provider may claim damage arising upon leaving the accommodation against the payment details provided by the guest. In case of damage, please notify us immediately using any of our contact details.
Pool
- The pool is 160 cm deep, so it may only be used by guests who can swim
- The pool may only be used responsibly, under supervision
- Children must never be left unsupervised in water areas, supervision must be continuous
- Glass items may not be brought near the pool
Fires and grilling
Lighting fires and grilling are only allowed in the designated area, using the equipment provided for it. Open flames may not be used inside the buildings.
7. Security of valuables
No safe deposit facility is available on the guesthouse premises. The service provider is not liable for lost or stolen valuables. Vehicles may be parked in the courtyard; parking is free, but the service provider is not liable for any damage that may occur to vehicles.
8. Refusal of service and immediate termination
The service provider is entitled to terminate the stay with immediate effect if the guest:
- does not pay the deposit within the deadline
- exceeds the check-out time without prior arrangement
- uses the guesthouse or its equipment other than as intended
- disturbs other guests or the neighbours under the influence of alcohol or other substances
- disregards fire safety and accident prevention rules
- exceeds the maximum number of guests
- seriously violates any provision of this booking policy
In such cases, amounts already paid will not be refunded.
9. Force majeure
Both parties are released from their contractual obligations if performance is made impossible by an unavoidable external circumstance (natural disaster, epidemic, act of war, etc.). In such cases, the parties will strive for a fair solution.
10. Complaint handling
If you have a complaint or comment, please contact the owner directly: info@zoldablakoshaz.hu or +36 20 263 8112. We investigate every complaint and respond within 15 days.
11. Governing law
This policy is governed by Hungarian law. In the event of a dispute, the parties will first try to reach an agreement through negotiation. If negotiations are unsuccessful, the competent Hungarian court having jurisdiction will proceed.
Contact and further information: info@zoldablakoshaz.hu · +36 20 263 8112